23 BDBajee Terms & Conditions – Complete Terms of Use and Policies for the Platform

These Terms & Conditions apply to the use of the 23 bdbajee website and mobile application. "23 bdbajee", "we", and "our" refer to 23 BDBajee and its affiliated entities. "User" and "you" refer to any registered or unregistered visitor.

23 bdbajee is an internationally licensed online Sports Betting and gaming platform. We offer betting on cricket, football, tennis, and more for users across Bangladesh.

These Terms and Conditions are governed by the English version as the original document. The Bengali translation is provided for user convenience only. In the event of any discrepancy, the English original shall prevail.

To open an account with 23 bdbajee, you must register with accurate and complete information. Each individual is permitted to hold only one account. Creating multiple accounts under the same identity is strictly prohibited.

You are required to provide the following information accurately at the time of registration:

• Full name (as shown on your National ID or passport)
• Date of birth (proof of minimum age of 18 required)
• Active mobile number or email address
• Current address
• Preferred Payment Method

To ensure security and prevent money laundering, 23 bdbajee conducts a KYC (Know Your Customer) verification process. KYC must be completed before any withdrawal can be made. You may be required to submit a copy of your national ID, passport, or driving licence for verification.

23 bdbajee strictly prohibits anyone under the age of 18 from opening an account or placing bets. Age verification documents may be requested at any time. Protecting minors is our highest priority.

The following individuals are not eligible to use 23 bdbajee:

• Any individual under the age of 18
• Residents of countries or regions where online betting is prohibited by law
• Users with previously banned or suspended accounts
• Employees of 23 bdbajee and their immediate family members
• Individuals who have opted for self-exclusion

23 bdbajee supports multiple payment methods, including Mobile Pay, Nagad, Rocket, bank transfer, and cryptocurrency. All transactions are processed in Bangladeshi Taka (BDT).

• Minimum deposit: ৳500
• Minimum Withdrawal: ৳500
• Withdrawal processing time: 1–24 hours (for KYC-verified accounts)
• Same Payment Method: Withdrawals must be made through the same method used for the deposit
• Daily withdrawal limit: ৳5,00,000

Withdrawing bonus funds requires meeting the applicable wagering requirements. Full bonus terms are available on the Promotions Page. 23 bdbajee reserves the right to withhold any payment where suspicious activity is detected.

23 bdbajee offers a variety of bonuses, including a welcome bonus, reload bonus, cashback, and free bets. Each bonus comes with its own terms and conditions, which are detailed on the Promotions Page.

General Bonus Terms & Conditions:

• Each user is entitled to a welcome bonus only once
• Bonus funds cannot be withdrawn directly — the specified wagering requirements must be met first
• Bonus validity is typically 7–30 days; any unused bonus will expire after this period
• Using multiple accounts to claim bonuses is strictly prohibited
• If bonus abuse is proven, the account will be closed and any winnings will be forfeited

Before placing a bet on 23 bdbajee, please read the specific rules for each event. General betting guidelines are outlined below:

• Bet Acceptance: A bet is only valid once confirmed. Bets placed due to system errors or incorrect odds may be voided.
• Minimum bet amount: ৳50 (may vary depending on event and market)
• Maximum Bet Limit: Varies by event and market; displayed individually for each market
• If an event is cancelled: The bet is voided and the stake is returned
• Live Betting: In-play betting may be subject to delays, and odds are subject to change

For the purpose of determining sports event outcomes, the decisions of the relevant international sports governing body are considered final. 23 bdbajee reserves the right to void payouts on any event found to be connected to match-fixing or corruption.

The following activities are strictly prohibited on 23 bdbajee and may result in immediate account closure and forfeiture of funds:

• Creating multiple accounts or using another person's account
• Bonus arbitrage or exploiting system loopholes
• Using the platform for money laundering or illegal transactions
• Placing bets using automated bots or software
• Attempting hacking, phishing, or any form of cyberattack
• Harassing other users or using abusive language
• Providing false or misleading information to the support team
• Exploiting incorrect odds or system errors

23 bdbajee may temporarily suspend or permanently close an account under the following circumstances:

• For violation of the Terms and Conditions
• Failure to submit KYC documents within the specified timeframe
• If suspicious transactions or activity are detected
• At the user's own request (self-exclusion)
• In cases of extended inactivity (over 12 months)

Upon account closure, any remaining balance is generally refunded within 7 business days. However, payments may be delayed during an ongoing investigation. If an account is closed due to a breach of our terms, the balance may not be returned.

23 bdbajee takes responsible gaming seriously. We believe betting is a form of entertainment, not a source of income. Use the tools below to stay in control while on our platform:

• Deposit limits: Set daily, weekly, or monthly deposit limits
• Session limits: Set a limit on how long you play in a single session
• Cooling-Off Period: Take a break ranging from 24 hours to 30 days
• Self-Exclusion: Close your account temporarily or permanently
• Reality Check: Track your time and spending at regular intervals

Full details on how we collect, store, and use your personal information are set out in our Privacy Policy. In brief:

• Your information is used solely for account management, KYC verification, and legal compliance
• Your data is never sold to third parties
• All data is protected with 256-bit SSL encryption
• Information may be disclosed to authorities when required by law

For more details, please refer to our Privacy Policy read.

If you have a dispute or complaint, please contact our customer support team in the first instance. We aim to resolve general complaints within 72 hours.

Dispute Resolution Steps:

• Step 1: Contact support via live chat or email
• Step 2: Submit a support ticket and receive a response within 7 business days
• Step 3: Escalation to Senior Management
• Final Step: Resolution through the relevant international arbitration body

23 bdbajee reserves the right to update these Terms and Conditions at any time. Users will be notified of significant changes via email or in-platform notifications.

Continuing to use the platform after any changes to the terms will be considered acceptance of the updated terms. We recommend visiting this page regularly to stay informed.